Giant Battery | Rebuild Service
Giant Battery | Rebuild Service
Is your Giant e-bike battery losing capacity, failing to hold a charge, or underperforming? Rather than replacing the entire pack, restore its performance with our Giant Battery Rebuild Service. We preserve your original battery housing, connectors, and mounting hardware, while replacing the internal cells with fresh, high-quality lithium-ion components—getting your battery back to reliable power at a fraction of replacement cost.
Rebuild Options
- Standard Rebuild – Returns your battery to its factory-rated capacity using premium cells.
- Upgraded Capacity – Where possible within the same housing and BMS limits, we can increase the amp-hour (Ah) rating to extend your ride range.
What’s Included
- Replacement of all internal lithium-ion cells
- Inspection, cleaning, and refurbishment of your existing battery case, wiring, and terminals
- Full performance testing, cell balancing, and quality verification
- Retention and testing of your original BMS (Battery Management System), or replacement if necessary (additional cost may apply)
- 90-day workmanship warranty on the rebuild service
Supported Giant Models
PLEASE NOTE: We do NOT offer a rebuild service of the Giant EnergyPak500 due to construction and component limitations.- Giant Twist Freedom
- Giant Twist Esprit
- Giant Twist Lite
- Giant Twist Express
- Giant Twist Aspiro
- Giant Quick-E+ (pictured)
- Giant Explore E+
- Giant FastRoad E+
- Giant Road-E+
- Giant Full-E+
- Giant Dirt-E+
- Giant Stance E+
- Giant Trance E+
- Giant Fathom E+
- Giant Vall-E+
- Giant Entour E+
- Giant LaFree E+
- Giant AnyRoad E+
- Liv Amiti E+ (Liv sub-brand)
- Liv Vall E+ (Liv sub-brand)
If you’re uncertain whether your battery qualifies, send us a photo or pack model specifications and we’ll confirm compatibility before you ship it in.
How It Works
- Order this rebuild service via our Shopify page
- Receive shipping instructions and a battery intake form
- ***Always remember to include your charger when shipping your battery and make sure you fill out the battery intake form. Battery Intake Form
- Ship your original Giant battery housing to our facility
- Our expert technicians replace the internal cells, test, balance, and validate the pack
- We ship your rebuilt battery back to you, ready to ride
Why Choose Us?
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Specialized experience with e-bike battery rebuilds—including Giant / Liv systems
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Eco-conscious: reuse your original housing and help reduce electronic waste
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Substantially more cost-effective than buying a brand-new battery
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Dedicated support, transparency, and warranty protection
Important Notes
- This listing is for a battery rebuild service only—we do not stock or sell new Giant or Liv battery packs
- You must send in your original battery housing for the rebuild
- Final pricing may vary depending on battery model, condition, and any requested upgrades
Restore your Giant battery to top performance—ride farther, stronger, and with confidence once again.
🔧 Battery Rebuild Service
We rebuild your existing battery using fresh, high-quality cells to restore or increase capacity and performance.
- Full disassembly, rebuild, and testing
- Upgraded capacity options available
- Uses brand new name-brand cells
- Turnaround time: Approximately 14 business days
- Timeline includes the time it takes for us to receive your battery and complete the rebuild
⚡ Custom Battery Builds
Fully custom battery solutions designed to meet your exact specifications. This is ideal for unique applications or when a standard battery will not fit your needs.
- Custom shapes and sizes
- Custom BMS (Battery Management System) configurations
- Choice of cells and performance levels
- Option for enclosed case or raw (naked) pack
- Built specifically for your application
- Turnaround time: Approximately 21 business days
🔋 Battery Packs (Encased)
Battery packs built using one of our in-stock cases. These are a great option if you want a reliable, ready-to-fit solution.
- Uses pre-designed cases from our inventory
- Proven, reliable configurations
- Faster than fully custom builds
- Turnaround time: Approximately 14 business days
🔬 Battery Cells (Individual Cells)
We supply high-quality lithium-ion cells for repairs, upgrades, and custom builds.
- In-stock cells: Ship within 3–6 business days
- Out-of-stock (air shipping): Approximately 10 business days
- Out-of-stock (sea shipping): Approximately 40 days
📦 Shipping & Intake Process
- Place your order or request a quote
- Fill out our Battery Intake Form
- Send in your battery (include charger and key if required)
- We inspect and test your battery
- We contact you with results and recommended options
Important Information
Turnaround times begin once your battery is received and checked into our system.
During high demand periods or for complex builds, timelines may be slightly extended.
Shipping Method
- All batteries are shipped via ground service only (FedEx or UPS) in compliance with DOT and IATA regulations for lithium batteries.
- Expedited air shipping is not available for lithium battery products.
Delivery Time
- Ground shipping typically takes 3–7 business days within the U.S.
- Tracking information will be provided as soon as your order ships.
Local Pickup
- Pickup is available at our Las Vegas facility:
4856 Judson Ave Suite 155 Las Vegas, NV 89115
Monday– Thursday, 9:00 AM – 4:00 PM ( Friday by appointment).
Returns
- Returns are accepted within 14 days of delivery on unused, unopened batteries.
- For rebuilds and custom packs, all sales are final unless defective.
Important Notes
- Shipping is limited to the continental United States.
- Customers are responsible for providing a valid shipping address — carriers cannot deliver to P.O. Boxes.
- Signature may be required at delivery for higher-value battery orders.
