Advantages and Care of A Smart Battery

Battery Health Tips

Follow the Owner’s Manual

Each e-bike comes with an owner’s manual outlining proper battery care and maintenance. Always follow the guidelines and warning labels provided with your bike to ensure safe operation and longevity.

Avoid Extreme Temperatures

Lithium-ion batteries are sensitive to temperature extremes. Exposure to very hot or cold conditions can permanently reduce capacity and overall lifespan.

  • Recommended storage temperature: 32°F – 77°F
  • Avoid prolonged exposure above 104°F
  • Do not store or charge in garages or sheds prone to extreme temperatures
  • Store and charge in a climate-controlled environment

Proper Storage for Long Periods

If you won’t be using your e-bike for an extended time:

  • Store the battery fully charged
  • Check charge level every 3 months
  • Recharge as needed to maintain optimal health

Avoid Moisture & Humidity

Keep your battery, charger, and bike in a dry environment.

Exposure to water or humidity can damage internal components and lead to performance issues or failure.

Battery Management System (BMS)

Standard BMS Features

All EMP battery packs include a built-in Battery Management System designed to ensure safety and consistent performance.

Key protections include:

  • Cell balancing
  • Short circuit protection
  • High temperature cutoff
  • Overcurrent protection
  • Overcharge protection
  • Over-discharge protection

Smart BMS Options

Advanced smart BMS systems offer enhanced functionality for both users and fleet operators.

Technical Advantages

  • Real-time battery and vehicle diagnostics
  • Performance tracking under real-world conditions
  • Faster communication between users, service teams, and manufacturers
  • Reduced service costs and quicker parts replacement
  • Streamlined and automated warranty checks

Marketing & Business Advantages

  • User and vehicle data insights
  • Personalized notifications (e.g., recharge reminders)
  • Increased brand engagement and visibility
  • Fleet management compatibility
  • Location-based features and notifications

User Benefits

Control

  • Monitor speed, ride time, and distance
  • View battery health and performance in real time
  • Smartphone-enabled alerts and security features

Connected Experience

  • Track and map rides
  • Share rides on social platforms
  • Earn achievements based on usage and sustainability impact

Support & Assistance

  • Usage tips and maintenance reminders
  • Direct communication with customer support
  • Remote diagnostics and system monitoring
  • Ability to check battery status and location remotely