Vilano Battery | Rebuild Service
Vilano Battery | Rebuild Service
Is your Vilano e-bike battery fading, losing range, or failing to keep a charge? Don’t replace the whole pack—restore it with our Vilano Battery Rebuild Service. We keep your original battery case, fittings, and connectors intact while upgrading the internal cells to brand-new, high-quality lithium-ion batteries, bringing your battery back to life at a fraction of the cost of buying new.
Rebuild Options
- Standard Rebuild – Return your battery to its original factory-rated capacity with premium cells.
- Upgraded Capacity – In many cases, we can enhance the amp-hour (Ah) rating for longer rides (compatibility permitting).
What’s Included
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Replacement of all internal lithium-ion cells
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Inspection, cleaning, and refurbishment of your existing battery casing, wiring, and terminal connections
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Rigorous testing, balancing, and performance verification
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Retention of your original BMS (Battery Management System), or replacement if required (additional cost may apply)
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90-day rebuild warranty
Compatible Vilano Models
Our rebuild service is designed for many Vilano e-bike models, including:
- Vilano R2
- Vilano Step-Through
- Vilano City eBike
- Vilano 26" eBike (pictured)
- Vilano Urban
- Vilano Electric Road Bike
- Vilano Trekking Bike
- Vilano Folding eBike
- Vilano 27.5" eBike
- Vilano Shadow
If you’re uncertain whether your battery qualifies, send us a photo or the pack’s model information—our team will confirm compatibility before you ship it in.
How It Works
- Order this rebuild service via our Shopify site
- Receive shipping instructions and a battery intake form
- ***Always remember to include your charger when shipping your battery and make sure you fill out the battery intake form. Battery Intake Form
- Ship your original Vilano battery case to our rebuild facility
- Our experienced technicians replace the internal cells, test, and balance
- We ship your rebuilt battery back—ready to charge and ride
Typical turnaround: 2–3 weeks once your battery arrives at our facility.
Why Choose Us?
- Specialized e-bike battery rebuild expertise
- Eco-conscious: reuse your existing battery housing and reduce waste
- Cost-effective alternative to buying a new Vilano battery
- Dedicated support and warranty coverage
Important Notes
- This listing is for a battery rebuild service only—we do not sell new Vilano battery packs
- You must send in your original battery housing for the rebuild
- Pricing may vary depending on battery model, condition, and requested upgrades
Restore your Vilano battery’s performance and ride with confidence again—cost-effectively, sustainably, and reliably.
🔧 Battery Rebuild Service
We rebuild your existing battery using fresh, high-quality cells to restore or increase capacity and performance.
- Full disassembly, rebuild, and testing
- Upgraded capacity options available
- Uses brand new name-brand cells
- Turnaround time: Approximately 14 business days
- Timeline includes the time it takes for us to receive your battery and complete the rebuild
⚡ Custom Battery Builds
Fully custom battery solutions designed to meet your exact specifications. This is ideal for unique applications or when a standard battery will not fit your needs.
- Custom shapes and sizes
- Custom BMS (Battery Management System) configurations
- Choice of cells and performance levels
- Option for enclosed case or raw (naked) pack
- Built specifically for your application
- Turnaround time: Approximately 21 business days
🔋 Battery Packs (Encased)
Battery packs built using one of our in-stock cases. These are a great option if you want a reliable, ready-to-fit solution.
- Uses pre-designed cases from our inventory
- Proven, reliable configurations
- Faster than fully custom builds
- Turnaround time: Approximately 14 business days
🔬 Battery Cells (Individual Cells)
We supply high-quality lithium-ion cells for repairs, upgrades, and custom builds.
- In-stock cells: Ship within 3–6 business days
- Out-of-stock (air shipping): Approximately 10 business days
- Out-of-stock (sea shipping): Approximately 40 days
📦 Shipping & Intake Process
- Place your order or request a quote
- Fill out our Battery Intake Form
- Send in your battery (include charger and key if required)
- We inspect and test your battery
- We contact you with results and recommended options
Important Information
Turnaround times begin once your battery is received and checked into our system.
During high demand periods or for complex builds, timelines may be slightly extended.
Shipping Method
- All batteries are shipped via ground service only (FedEx or UPS) in compliance with DOT and IATA regulations for lithium batteries.
- Expedited air shipping is not available for lithium battery products.
Delivery Time
- Ground shipping typically takes 3–7 business days within the U.S.
- Tracking information will be provided as soon as your order ships.
Local Pickup
- Pickup is available at our Las Vegas facility:
4856 Judson Ave Suite 155 Las Vegas, NV 89115
Monday– Thursday, 9:00 AM – 4:00 PM ( Friday by appointment).
Returns
- Returns are accepted within 14 days of delivery on unused, unopened batteries.
- For rebuilds and custom packs, all sales are final unless defective.
Important Notes
- Shipping is limited to the continental United States.
- Customers are responsible for providing a valid shipping address — carriers cannot deliver to P.O. Boxes.
- Signature may be required at delivery for higher-value battery orders.
