Mate X Battery | Rebuild Service
- Free worldwide shipping
- In stock, ready to ship
- Backordered, shipping soon
Mate X Battery | Rebuild Service
Is your Mate X battery losing range, no longer holding a charge, or showing signs of age? Rather than replacing your entire pack, restore it with our Mate X Battery Rebuild Service. We retain your original battery case, connectors, and mounting hardware, while installing brand-new, high-grade lithium-ion cells—bringing performance back to life at a fraction of replacement cost.
Rebuild Options
- Standard Rebuild – Restores the battery to its original factory-rated capacity using high-quality cells.
- Upgraded Capacity – Where compatible, we can increase your amp-hour (Ah) rating to extend your ride range (subject to fit and BMS limits).
What’s Included
- Full replacement of all internal lithium-ion cells
- Inspection, cleaning, and refurbishment of your existing battery housing, wiring, and contacts
- Performance testing, balancing, and quality verification
- Retention and testing of your original BMS (Battery Management System), or replacement if needed (at an additional cost)
- 90-day warranty on rebuild work
Models
This rebuild service supports battery packs used in:
- Mate X (pictured)
- Mate X Plus
- Mate X Pro
If you’re unsure whether your pack qualifies, you can send us photos or specs and we’ll confirm compatibility before you ship.
How It Works
- Purchase this rebuild service through our Shopify page
- You’ll receive shipping instructions and a battery intake form
- ***Always remember to include your charger when shipping your battery and make sure you fill out the battery intake form. Battery Intake Form
- Ship your original Mate battery case to us
- Our technicians replace the internal cells, test, and validate the pack
- We ship your rebuilt battery back to you, ready to power your ride
Typical turnaround: 2–3 weeks once your battery arrives at our facility.
Why Choose Us?
- Specialists in e-bike battery rebuilds, including Mate systems
- Eco-conscious solution—retain your original case and reduce electronic waste
- Much less expensive than purchasing a new battery pack
- Reliable customer support and warranty coverage
Important Notes
- This listing is strictly for a rebuild service only—we do not sell new Mate battery packs
- You must send in your original battery case for rebuild
- Pricing may vary depending on the model, condition, and requested upgrades
Restore your Mate X battery to its full glory—extend your range, ride with confidence, and maintain your original hardware all over again.
Processing Time
- Most in-stock batteries ship within 3–5 business days.
- Custom rebuilds and special orders may take 7–14 business days before shipping.
Shipping Method
- All batteries are shipped via ground service only (FedEx or UPS) in compliance with DOT and IATA regulations for lithium batteries.
- Expedited air shipping is not available for lithium battery products.
Delivery Time
- Ground shipping typically takes 3–7 business days within the U.S.
- Tracking information will be provided as soon as your order ships.
Local Pickup
- Pickup is available at our Las Vegas facility:
6585 S Arville St, Las Vegas, NV 89118
Monday–Friday, 9:00 AM – 5:00 PM (by appointment).
Returns
- Returns are accepted within 14 days of delivery on unused, unopened batteries.
- For rebuilds and custom packs, all sales are final unless defective.
Important Notes
- Shipping is limited to the continental United States.
- Customers are responsible for providing a valid shipping address — carriers cannot deliver to P.O. Boxes.
- Signature may be required at delivery for higher-value battery orders.
