Sondors Battery | Rebuild Service
Sondors Battery | Rebuild Service
Is your Sondors e-bike battery losing range, failing to hold a charge, or underperforming? Instead of replacing the entire pack, bring your battery back to life with our Sondors Battery Rebuild Service. We preserve your original battery housing, connectors, and mounting hardware, while replacing the internal cells with brand-new, high-quality lithium-ion cells—restoring dependable performance without the cost of a full replacement.
Rebuild Options
- Standard Rebuild – Returns your battery to its original factory-rated capacity using premium cells.
- Upgraded Capacity – Where compatible, we can increase the amp-hour (Ah) rating to extend your ride range (within housing, BMS and wiring limits).
What’s Included
- Replacement of all internal lithium-ion cells
- Inspection, cleaning, and refurbishment of your existing battery case, wiring, and connectors
- Full performance testing, cell balancing, and quality verification
- Reuse of your original BMS (Battery Management System), or replacement if necessary (additional cost may apply)
- 90-day workmanship warranty on the rebuild service
Sondors Models
This rebuild service supports battery packs from these Sondors e-bike models:
- Sondors Original
- Sondors Fold
- Sondors Thin
- Sondors X
- Sondors Smart Step (pictured)
- Sondors Metacycle
- Sondors LX
- Sondors Model X
- Sondors Model T
If you’re uncertain whether your battery qualifies, simply send us a photo or specs and we’ll confirm compatibility before you ship.
How It Works
- Order this rebuild service via our site
- You’ll receive shipping instructions and a battery intake form
- ***Always remember to include your charger when shipping your battery and make sure you fill out the battery intake form. Battery Intake Form
- Ship your original Sondors battery housing to our facility
- Our skilled technicians replace internal cells, test, balance, and validate the pack
- We ship your rebuilt battery back, ready to ride
Typical turnaround: 2–3 weeks once your battery arrives at our facility.
Why Choose Us?
- Specialized experience rebuilding e-bike batteries, including Sondors systems
- Eco-friendly solution — reuse your existing battery housing and reduce waste
- Substantially more cost-effective than buying a new battery pack
- Dedicated support, transparency, and warranty protection
Important Notes
- This listing is for a battery rebuild service only — we do not sell new Sondors battery packs
- You must send in your original battery housing for the rebuild
- Final pricing may vary based on your battery model, condition, and any requested upgrades
Restore the power in your Sondors battery—ride farther, stronger, and more confidently than ever again.
🔧 Battery Rebuild Service
We rebuild your existing battery using fresh, high-quality cells to restore or increase capacity and performance.
- Full disassembly, rebuild, and testing
- Upgraded capacity options available
- Uses brand new name-brand cells
- Turnaround time: Approximately 14 business days
- Timeline includes the time it takes for us to receive your battery and complete the rebuild
⚡ Custom Battery Builds
Fully custom battery solutions designed to meet your exact specifications. This is ideal for unique applications or when a standard battery will not fit your needs.
- Custom shapes and sizes
- Custom BMS (Battery Management System) configurations
- Choice of cells and performance levels
- Option for enclosed case or raw (naked) pack
- Built specifically for your application
- Turnaround time: Approximately 21 business days
🔋 Battery Packs (Encased)
Battery packs built using one of our in-stock cases. These are a great option if you want a reliable, ready-to-fit solution.
- Uses pre-designed cases from our inventory
- Proven, reliable configurations
- Faster than fully custom builds
- Turnaround time: Approximately 14 business days
🔬 Battery Cells (Individual Cells)
We supply high-quality lithium-ion cells for repairs, upgrades, and custom builds.
- In-stock cells: Ship within 3–6 business days
- Out-of-stock (air shipping): Approximately 10 business days
- Out-of-stock (sea shipping): Approximately 40 days
📦 Shipping & Intake Process
- Place your order or request a quote
- Fill out our Battery Intake Form
- Send in your battery (include charger and key if required)
- We inspect and test your battery
- We contact you with results and recommended options
Important Information
Turnaround times begin once your battery is received and checked into our system.
During high demand periods or for complex builds, timelines may be slightly extended.
Shipping Method
- All batteries are shipped via ground service only (FedEx or UPS) in compliance with DOT and IATA regulations for lithium batteries.
- Expedited air shipping is not available for lithium battery products.
Delivery Time
- Ground shipping typically takes 3–7 business days within the U.S.
- Tracking information will be provided as soon as your order ships.
Local Pickup
- Pickup is available at our Las Vegas facility:
4856 Judson Ave Suite 155 Las Vegas, NV 89115
Monday– Thursday, 9:00 AM – 4:00 PM ( Friday by appointment).
Returns
- Returns are accepted within 14 days of delivery on unused, unopened batteries.
- For rebuilds and custom packs, all sales are final unless defective.
Important Notes
- Shipping is limited to the continental United States.
- Customers are responsible for providing a valid shipping address — carriers cannot deliver to P.O. Boxes.
- Signature may be required at delivery for higher-value battery orders.
